Inside the August 2010 Issue of Pumper
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Nuts for Trucks
Cover Story
Showy yellow rigs are Illinois contractor Cary Zeschke’s best advertising
It’s How You Roll
Reading Between the Lines
As pumping contractors, reliable vacuum trucks are part and parcel of the work you perform.
Turn the Frown Upside Down
Building the Business
Explore five techniques to transform customer frustration into a stronger business relationship
A Taxing Situation
Money Manager
Several IRS rule changes may alter your small business plans for 2010
New Association Members Help NAWT Grow
NAWT
Three new associations have joined National Association of Wastewater Transporters.
The Long Draw
Overheard Online
How can I pull a load when the manhole is 30 feet deep and the truck is 10 feet up a hill?
Maintenance Challenges
Reader Pipelines
Keeping vacuum trucks in tip-top shape is a priority for busy pumping contractors
Soft-Start Clutch Aims to Eliminate Harsh Blower Starts
Product Spotlight
Soft-Start Clutch from LC Tanks Inc.
People Pleasing
Profile
No matter the service business, meat cutter-turned-pumper Jeffrey DiTota says an always-sharp dedication to customer service helps bring home the bacon
Florida Adopts Law Requiring Inspections
Rules and Regs
Florida Gov. Charlie Crist signed a septic tank inspection bill, requiring the state’s 2.6 million tanks to be inspected every five years.
Pipes and Paper
Septic System Answer Man
The Answer Man defends criticism of perforated pipes in distribution trenches and addresses consumer concern about toilet paper breakdown in the septic tank
Switching Gears
Special Feature
For convenience and overall dependability, more vacuum truck owners are shifting over to automatic transmissions
Industry News - August 2010
Industry News
Infiltrator Acquires Blue Diamond Corrugated Pipe; SJE-Rhombus Expands Sales Force, Adds Global Web Content; Bord na Mona Installs 600th Odor Control System; Pat’s Pump Named Distributor for Myers/Aplex; Presby Environmental’s AES Receives Ohio Approval
Product News - August 2010
Product News
Featured products of August