May 2010 Table of Contents

Features

• 4Reading Between the Lines: Repair Work Can Lead to a No-Win Situation
  As a septic service contractor, I’m sure there’s been countless cases where you flipped the lid and found more than you bargained for.
• 10Building the Business: Be a Straight Shooter
  Transparency in employer-employee communications will promote an efficient workforce and position your company better for an economic recovery
• 12Rules and Regs: New Jersey Legislature Revives Controversial Bill
  The New Jersey legislature revived a bill to delay an anti-sprawl, water quality management rule that gives state environmental officials more power to control expansion of onsite treatment and sewer service.
• 20Cover Story: Words of Wisdom
  Simple lessons from a liquid waste industry mentor set Oklahoma pumper and septic system installer Will Frye on the path to profits
• 30Special Feature: Looking for Concrete Answers
  As they evaluate a pattern of septic tank corrosion, experts seek the aid of pumpers who discover deterioration during cleaning and maintenance work
• 38Profile: Change is Good
  Tweaking the business plan helps a veteran North Carolina septic service company cope with the challenges of a stumbling economy

Columns

• 4Letters to the Editor: Keep Stressing Professionalism
  My husband and I owned a pumping business for over 20 years.
• 52Money Manager: Teach Your Children
  Financial literacy is a badly neglected educational need. There are places you can turn to help kids learn to handle money and build wealth.
• 58Reader Pipelines: Still Doing Shovel Time?
  Contractors weary of slinging dirt offer incentives to customers for adding risers or digging their own tank access holes before a service call
• 64Septic System Answer Man: Dual Tanks Serve a Purpose
  Writer is incorrect in asserting that effluent flow is not slowed through use of a two-compartment septic tank
• 68Classy Trucks: Classy Truck of the Month
  This month we feature Septic Solutions
• 70NAWT: Courses Improve Accessibility, Focus on State Issues
  Beginning this fall, state associations can book the National Association of Wastewater Transporters one-day, eight-hour traveling waste treatment course for their annual conference.
• 76Product Spotlight: New FL Series of Liberty Pumps
  The new FL Series of submersible effluent pumps from Liberty Pumps offer higher head capacity, better motor protection, increased durability and easier installation, says Chuck Schwabe, national sales manager.
• 76Product News: Product News
  Featured products of May
• 80Industry News: Industry News
  Rietsema is SJE-Rhombus Distributor Sales Manager; Medo USA Launches Web Site; Capital Rubber’s Feldman Receives Payton Volunteer Award; PSMA Holds Wastewater Conference, Trade Show
• 84Association News: Association News
  Association News; Training & Education; Calendar