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March 2010 Table of Contents

Magazine Cover

Features

  • 4Reading Between the Lines: Septic Jokes are No Laughing Matter
    How does toilet humor help a pumper charge more for a professional environmental service? That question came to mind recently when I visited the Web site of a septic service company that was recommended for a Pumper profile story.
  • 10Building the Business: Marketing to Women
    As more home improvement and maintenance decisions are being made by women, it’s time to better tap that vast customer base.
  • 12Rules and Regs: Ohio Lawmakers Extend Moratorium on Onsite Rules
    Ohio state legislators extended the moratorium on onsite regulations to July 1, 2010, allowing more time to reconcile differences between competing bills.
  • 28Cover Story: Leaner, Not Meaner
    Finding the ideal balance between business and personal life convinced Massachusetts pumper Kevin Orlando that smaller can be better.
  • 36Special Feature: Rockin’ the Rig
    Whether they want their trucks to be eye candy or strictly functional, pumping pros talk about the service vehicle accessories they appreciate most.
  • 44Profile: Mile-High Standards
    Focus on business planning, customer care and employee retention pays big dividends for Colorado’s Columbia Sanitation.
  • 54Interview: A Teachable Moment
    A homeowner education program on septic system care attracts hundreds in Arizona. Could other regions see the same success?
  • 62Overheard Online: Ready For His First Vac Truck
    A new pumper knows many considerations will figure into his choice for a service vehicle.

Columns

  • 70Money Manager: Setting It Aside
    A variety of tax-deferred investment plans can help small business owners, and their employees, prepare themselves for retirement years.
  • 74Product Spotlight: Moro USA PM Series Pumps
    Enhanced performance and longevity and lower operating costs are hallmarks of the new PM Series of vacuum pumps from Moro USA Inc.
  • 74Product News: Product News
    Featured products from Sim/Tech Filter, Clear Computing, and Drainbo.
  • 76Industry News: Industry News
    Thompson Tank Names Stanley Service Manager; Premier Tech Environnement Becomes Premier Tech Aqua; Ritam Technologies Launches New Web Site; Infiltrator Systems Acquires E-Z Set; Hur Chemical Announces PSAI Show Winners; Sarris Joins Osprey Biotechnics Board; DGK Sales Offers Fabrication, Machining Services.
  • 78Reader Pipelines: Getting Ready to Roll
    Spring is the season for taking care of vacuum truck maintenance. Pumpers share their inspection and repair routine.
  • 80NAWT: Standard Operating Procedures
    A new manual describes NAWT policies for operation and the procedures necessary to fulfill those policies.
  • 84Septic System Answer Man: Do I Need a Distribution Pipe?
    Effluent flow tests answer question of whether or not a perforated pipe is required in an onsite system drainfield.
  • 86Association News: Association News
    Associaton News; Training & Education; Calendar of Events
  • 88Classy Trucks: Classy Truck of March
    This month we feature Deltona Septic Service.