January 2010 Table of Contents

Features
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4Reading Between the Lines: Great Expectations
Emerging from a tough economic period, new pumpers offer the optimism to inspire all of us to loftier goals in 2010 -
14Building the Business: Marketing is Job One
The highest quality septic service standards and using the best tools in the business won’t be enough if you can’t sell, sell, sell -
18Rules and Regs: Massachusetts Residents Look For Onsite Alternative to “Big Pipe”
Chatham Concerned Taxpayers sponsored a meeting with the intent of finding a wastewater solution that is less expensive than the $300 million sewer system and treatment plant upgrade currently being planned for the community in Massachusetts Cape Cod. -
22Cover Story: Hit the Ground Running
With excavation and landscaping down to a science, Montana’s TLC Septic Services goes all in with $300,000 in vacuum trucks for its new pumping division -
32Expo Preview: Better Ways
Education Day seminars at the 2010 Pumper & Cleaner Environmental Expo International focus on decentralized systems, septic tanks, ATUs, certification, and regulatory compliance -
36Profile: Living the Dream
How an entrepreneurial itch turned into a startup septic service business for New York’s Ronnie Daniels -
44Expo Preview: An Expo Encore
On Feb. 27, country favorites from past Saturday Evening Jams will hit the stage to celebrate the Pumper & Cleaner Expo’s 30th year -
86Overheard Online: Oops! Damage on the Job
Who should foot the bill when a worn septic system component breaks while I’m servicing a tank?
Columns
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56Reader Pipelines: Seeing the Latest and Greatest
Pumpers explain the many benefits they receive from attending the Pumper & Cleaner Environmental Expo -
62Septic System Answer Man: Not an Either/Or Proposition
Both the onsite system and the municipal sewage treatment system have their place -
68Money Manager: Plan for a Recovery
Just when you think the economy can’t get any worse … It’s time to plan for better days ahead -
74Classy Trucks: Classy Truck of January
This month we feature Smith's Sanitary Septic Service -
78NAWT: Measuring Water Softener Impact on Septic Systems
Research workshop aimed at determining the impact of regeneration water on onsite systems and prioritized areas for further study -
98Association News: Association News
Association News, Training & Education; Calendar -
103Industry News: Industry News
Brooker was a Florida Pumper, Installer





