April 2008 Table of Contents

Features

• 10Reading Between the Lines: Make a Difference With Avalanche of Expo Information
  Here are a few ideas to make a difference with the avalanche of information you gathered at the Pumper & Cleaner Expo.
• 16Building the Business: Panning For Golden Customers
  Inexpensive marketing tools and concepts will help you mine valuable new and repeat business.
• 26Rules and Regs: Vermont Revises Rules to Allow Broader Use of Onsite Systems
  Also read news from Virginia, Pennsylvania and Missouri.
• 46Cover Story: Pumping in Paradise
  Longtime Hawaiian portable sanitation provider overcomes logistical issues to thrive in tropical island territory.
• 60Interview: Bruce is Bullish on Portable Sanitation
  New United Site Services CEO says the industry will overcome a slump caused by the housing downturn.
• 68Profile: Hitting the Books
  Studious Washington pumper does his homework and overcomes financial and technological challenges.

Columns

• 66NAWT: Saluting the Industry
  NAWT hands out annual awards at the Pumper & Cleaner Environmental Expo.
• 80Reader Pipelines: Strength in Numbers
  Atlanta area companies join hands to trade ideas on dealing with an economic downturn and raising professional standards.
• 92Septic System Answer Man: Choose Drainfield Carefully
  Get under the topsoil and research the best possible effluent distribution plan before you start digging.
• 104Classy Trucks: Classy Truck of April
  This month we feature Martin Septic Service of Winchester, Virginia.
• 112Association News: Association News, Training and Education, Events Calendar
  Read up on all the upcoming industry events, news, and educational opportunities.