August 2007 Table of Contents

Features

• 10Reading Between the Lines: Keep on Pumping!
  Congratulations to contractors who win the small business marathon and celebrate 50 years in the industry.
• 16Building the Business: Motivating the Unmotivated
  Play to your employees’ personality types to get the most out of even the most lackluster performers.
• 20Expo Preview: This Is Huge!
  The move to Louisville creates an explosion in exhibit space, expanded education, and a richer experience at the annual Pumper & Cleaner Expo.
• 28Rules and Regs: The Georgia Rules
  The Peach State wastewater association demonstrates influence on a variety of matters affecting the industry.
• 34Cover Story: Pumping Pride & Joy
  Georgia husband and wife team builds a tiny family pumping business into diverse and thriving enterprise.
• 42Interview: The Education of Processing
  It’s been a long technology learning curve for an Arizona pumping contractor who started pretreating waste after disposal fees skyrocketed and dumping options dwindled.
• 54Profile: Nifty for 50
  The hardworking Tenney boys have been serving northern Indiana septic and portable restroom customers for three generations.
• 62Overheard Online: Septage Disposal Woes
  A pumper is frustrated by a new treatment facility rule charging for disposal by the capacity of each truck rather than measuring the actual gallonage.
• 70Special Feature: Choosing the Right Pump
  Be sure to match the appropriate vacuum power with the size of your truck’s tank for an efficient and long-lasting pumping system.

Columns

• 92Money Manager: A Steady Stream of Business
  Maintenance contracts can help you serve customers better while creating predictable cash flow to smooth the economic peaks and valleys.
• 94Industry News: Industry News
  Hoover Appointed Rama Plastics Representative; Godwin Names Hager Branch Manager; Zoeller Releases Latest Online Catalog; Lely Manufacturing Names Coffey General Manager.
• 98Reader Pipelines: Pump Up the Value
  Contractors share tips for extending vacuum pump life.
• 106Septic System Answer Man: Solid as a Rock
  There are alternative materials for effluent distribution, but most of the research is still based on using rock in drainfield trenches.
• 112Classy Trucks: Pinky’s Environmental & Sewer Service
  We feature Pinky’s Environmental & Sewer Service, Stillwater, Minn.
• 116NAWT: Wastewater Event at Kline’s Services
  Pennsylvania pumping company hosts the second annual NAWT septage/grease trap waste treatment symposium.
• 124Association News: Association News
  Safety Through Poetry; Installer Academy in Las Vegas; Better Communication for Better Working Relationships; Cesspools Prevalent in Suffolk County; FOG Not a Problem.
• 124Training and Education: Training and Educational Opportunities
  Here is an up-to-date schedule of industry related training.
• 124Calendar: Calendar of Industry Events
  Check here for a list of upcoming conferences, expos and exhibitions.

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• 78Lighter Side: Form & Function
  Ohio artist transforms a retired portable restroom into a work of art for a summer festival.