Problem: Clear River Environmental, a septic, cesspool, and sewer cleaning company based in Ronkonkoma, New York, has 16 field technicians and has been in business for 25 years. On an average day, the office staff spent countless hours on double data entry using an existing software system. They got the idea to find a new system that could sync their existing data and future inputs into one system.
Solution: The owner spoke with ServiceCore’s managing partner, Ori Staub, who demonstrated how with one quick data import, all the data would sync into ServiceCore from QuickBooks or other software systems. This would give the office staff and the entire team more time to focus on billing, routing and fleet management. The onboarding process alleviates stress by importing all of the customer’s data and allowing future data to sync seamlessly, according to the maker.
Result: After ServiceCore imported all of Clear River Environmental’s data, they saved at least four hours per week on data entry, allowing them to focus on other business initiatives. 844/336-0611; www.servicecore.com.