Business Diversification — Sewer and Drain Maintenance

Business Diversification — Sewer and Drain Maintenance
Camera system allows company to expand services and operate more efficiently

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Camera system allows company to expand services and operate more efficiently

Problem: C.A. Taciak & Sons in Towson, Maryland, wants to understand how existing pipes are run on a job site, and how to more easily locate drainline blockages to help avoid ruptured pipes, excessive property damage and wasted service time. In the company’s early days it strapped sondes to cables and sent them down lines, using locators to find obstructions. It wanted a less-complicated alternative.

Solution: For owner Frank Taciak, the solution is the RIDGID SeeSnake rM200 camera system paired with the CS65 digital reporting monitor. The rM200 is capable of inspecting lines up to 200 feet in length and 1 1/2 to 6 inches in diameter, and has an integrated transport system for easy portability. The CS65 has one-touch image recording for fast, efficient documentation of inspections.

Result: The camera system and being able to digitally record inspections has enabled Taciak to be more efficient and strengthen customer relationships. With inspection services Taciak is able to build trust by including visual proof with any service recommendation. 800/769-7743; www.ridgid.com.


Technician quickly solves basement backup issue

Problem: A homeowner in Indianapolis, Indiana, was experiencing catastrophic backup that left several inches of sewage in the basement. The backup was caused by paper and minor root intrusion. The homeowner called Hamm and Sons and technician, Dave Depew, was dispatched to help open the blockage.

Solution: Depew built up a platform to keep his 1065 drain cleaner from Spartan Tool out of the water to avoid electrical shock hazards. After locating the 4-inch clean-out in the floor, he quickly got to work and cleared the blockage. The 1065 had more than enough cable and power to clear the paper and roots, allowing the flooding condition to subside.

Result: While the homeowner had a major cleanup project, he was thrilled that Depew was able to come out so quickly and remedy the problem. 800/435-3866; www.spartantool.com.



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