Seeking Great Service: What Customers Want

If you rent restrooms, special event contracts can significantly add to your summer revenue. So you need to do all you can to win – and keep – those event bids. Who better to get service tips from than event coordinators themselves? Here two coordinators tell you exactly what they look for in a service provider.  pumper.com/featured

Keep Compliant: Don’t Push The (GVWR) Limit

Is your truck overweight? Exceeding your truck’s gross vehicle weight rating could end in a fine or criminal charges. Being overweight also strains your engine, drivetrain, brakes, axles, springs, tires and frame. Check out an expert’s take on avoiding weight violations. pumper.com/featured

Doing away with the annual review and offering a more ongoing, continuous feedback process may be a way for small-business owners to set more specific and unique goals for each employee.

- Is It Time to Rethink the Annual Review? pumper.com/featured 

Point-Of-Sale Pro: Inspection Tips

Frank Parker decided to narrow his business focus to conducting inspections, and it’s paid off for him. Read more in this online story to learn his tips for inspecting systems successfully and how to find your niche in the industry. pumper.com/featured

Know When to DIY: Maintenance Guidelines

Truck maintenance is part of life for every pumper. But if you take on work you’re not quite qualified to handle, it can backfire and cost you time and money. Here’s some advice to follow about what to do yourself and what to leave to a professional mechanic. pumper.com/featured