Readers tell me they read every issue of Pumper cover-to-cover and the pages get dog-eared from all their employees taking turns paging through the magazine. If you enjoy Pumper that much, we have a bonus for you – additional online-only content that can be accessed instantly from your computer, tablet or smartphone. Find more of the latest wastewater industry news – from product releases to videos and podcasts to my editor’s blog – at www.pumper.com. Here’s just a sampling of the latest content you can find online:
PODCAST: FORMER POLICE OFFICER TURNED SEPTIC PUMPER – SEVEN MINUTES WITH SULLIVAN SEPTIC’S RYAN MURPHY
Former Chicago-area police officer Ryan Murphy left his chosen profession for another passion – the family septic business. The company has been around since 1945, and Murphy has updated its technology to help serve the base of around 10,000 customers. He talks about using technology and social networking to serve customers, along with how he went from the squad car to a vacuum truck.
7 TIPS FOR STARTUP BUSINESS OWNERS
If you’re starting a pumping business from scratch, take a moment to learn a few things from someone who’s been there and done that. Kim K. Lewis, chairman and CEO of LiquiForce Services in Kingsville, Ontario, Canada, shares tips from 25 years spent in the sewer rehabilitation industry. Among the important reminders about small business success are: Everyone in our business is a salesperson; spend ample time planning for the future; your word is your promise; and business is not about technology … it’s about people.
LARGEST FLEET IN TEXAS: T-REX TAKES DELIVERY OF ITS 35th HYDROEXCAVATION TRUCK
Houston-based T-Rex Services announced the addition of another GapVax HV-55 Hydroexcavator to its fleet, bringing the total to 35 high-powered rigs to the company offering non-destructive hydro and air excavation services to clients in oil exploration and pipeline infrastructure, among other services. The company was first featured in Pumper in 2010 in an issue highlighting industrial vacuum loading contractors. T-Rex is owned by former NASCAR race driver Bobby Hillen.
EDITOR’S BLOG: NO PUMPER WANTS TO BE CALLED TO THIS UNTHINKABLE JOB
Manassas, Va., based pumping company AITS Septic Service must not have been eager to get the call to pump out a septic tank as part of an ongoing criminal case. Police investigating the disappearance of a young man in 2010 asked the pumping company to empty the tank at the home where the man was last known to live. It’s tragic that situations like these ever occur, but we’re sure the crew acted professionally in helping with the investigation.
Check out all these stories at www.pumper.com/ec/2013/June
