Inside the January 2012 Issue
Features
Money Manager: Your Two Credit Identities
Personal and business credit scores and reports are separate, but lenders look at both in deciding on your business credit worthiness
Reading Between the Lines: We Celebrate Family Traditions
Cover Story: Rightsizing
Unbridled growth prompts Georgia pumper Kenney Lee to retool his family business to concentrate on top-notch customer care
Letters to the Editor: Older Concrete Septic Tanks Often Don’t Show Deterioration
Rules and Regs: Michigan Supreme Court Will Hear Appeal of Public Sewer Requirement
Profile: Lessons From Dad
Great customer care and disciplined, on-time service were part of the valuable business advice the next generation ofpumpers learned from Bob Turner
Expo: Learning from the Champions
Lighter Side: It’s Not ‘Old Blue’ Anymore
His business still recovering from Hurricane Ike, Texas pumper Alan Parker gets a helping hand when his rig is restored by a reality TV series
Building the Business: Changing Bad Habits
Turning around chronic employee time-wasting behaviors can quickly improve the efficiency of your business
Overheard Online: Beating the Price Cutters
This writer is fed up with competitors who lower their prices down, down and down again to take away his business
