Inside the May 2011 Issue
Features
After Hours: Upon Further Review
Septic sleuth Dawn Long’s documentation of tank conditions is helping the industry better understand system failures
Money Manager: The Art of Debt Collection
When customers fail to pay their bills, you have a variety of remedies. Being persistent without resorting to harassment will bring results.
Product Spotlight: Summit Reminders Plus Offers Basic Approach to Customer Tracking
Summit Reminders Plus software from Ritam Technologies LP provides repetitive-service businesses, such as septic tank pumpers, the tools to more easily track customer maintenance schedules and send service reminders — and efficiently generate repeat business.
NAWT: Raise Awareness and Funds to Promote the Use of Onsite Systems
This is a guest commentary from Eric Casey, executive director of the National Onsite Wastewater Recycling Association
Product News: May Product News
Featured new products.
Industry News: May Industry News
Cal-State Site Services Acquires Nature Calls; CST Industries Names McLaughlin President, CEO; Godwin Pumps Hosts Membership Meeting; Bear Onsite Achieves NSF Standard 46 Certification; Satellite Receives Top Manufacturing Award; McDermott Hosts Annual Dealer Meeting; SSPMA Elects Officers, Welcomes Members; Carver Wins NVE Pump at Expo; Hedstrom Plastics Completes Relocation
Association News: May Association News
Association News. Calendar, Training & Education
Classy Trucks: Classy Truck of May
This month we feature Yooper Septic & Waste
Septic System Answer Man: A Matter of Inches
Inlet and outlet baffles must be carefully placed to ensure the cleanest effluent and the fewest issues over the life of the septic tank
