Inside the March 2010 Issue
Features
Reading Between the Lines: Septic Jokes are No Laughing Matter
How does toilet humor help a pumper charge more for a professional environmental service? That question came to mind recently when I visited the Web site of a septic service company that was recommended for a Pumper profile story.
Special Feature: Rockin’ the Rig
Whether they want their trucks to be eye candy or strictly functional, pumping pros talk about the service vehicle accessories they appreciate most.
Overheard Online: Ready For His First Vac Truck
A new pumper knows many considerations will figure into his choice for a service vehicle.
Rules and Regs: Ohio Lawmakers Extend Moratorium on Onsite Rules
Ohio state legislators extended the moratorium on onsite regulations to July 1, 2010, allowing more time to reconcile differences between competing bills.
Profile: Mile-High Standards
Focus on business planning, customer care and employee retention pays big dividends for Colorado’s Columbia Sanitation.
Building the Business: Marketing to Women
As more home improvement and maintenance decisions are being made by women, it’s time to better tap that vast customer base.
Cover Story: Leaner, Not Meaner
Finding the ideal balance between business and personal life convinced Massachusetts pumper Kevin Orlando that smaller can be better.
Interview: A Teachable Moment
A homeowner education program on septic system care attracts hundreds in Arizona. Could other regions see the same success?
