Inside the October 2009 Issue
Features
Overheard Online: Write a Spill Response Plan
When a pumper is overwhelmed by a spill crisis, others jump in to give thoughtful advice on how to react the next time disaster strikes
Cover Story: Waving a Magic Wand
Emphasizing a strong work ethic and overcoming challenges with a farmer’s ingenuity, Jim Hodge has grown American Pumping in a tough economy
Special Feature: Truck Chassis Outlook
Fewer platform brands and tighter emissions standards will greet medium-duty septic service rig buyers in the coming year. But vac truck builders say contractors will still find a good variety of nameplates and cleaner, more fuel-efficient engines.
Interview: Tighter Regulations Prove Beneficial
Building the Business: Stop the Presses!
Learn the dos and don’ts of dealing with the media so your company can benefit from publicity
Rules and Regs: Minnesota’s Otter Tail County Mandates Septic Tank Insulation, Larger Capacities For Some Systems
Reading Between the Lines: Making Customers For Life
Profile: Look Sharp, Be Sharp
A professional image, coupled with expanding marketing and education efforts, is a winning combination for Pennsylvania’s Biros Septic & Drain Cleaning
