July 2009 Table of Contents

Features

• 4Reading Between the Lines: Fellas You’ll Want to Meet
  This is one of those months where I wish Pumper had two covers.
• 16Building the Business: Make a Name for Yourself
  Corporate sponsorships of everything from stadiums to Little League teams can give a boost to a company’s sales efforts
• 22Rules and Regs: Maryland Toughens Rules for Systems Near Chesapeake Bay
  The General Assembly approved legislation that will require thousands of homeowners within 1,000 feet of Chesapeake Bay and Ocean City tidal waterways to add nitrogen removal technology to their onsite systems.
• 30Cover Story: Keepin’ the Hammer Down
  Through relentless customer service and marketing measures, St. Louis company R & R Sanitation posts gains through recessionary doldrums
• 40Profile: Future Secured
  With a solid plan to transfer his business to the next generation, veteran Maine pumper Buster Downing feels free to focus on the potential of a thriving industry
• 48Special Feature: Simply the Best
  We provide a by-the-numbers look at the latest top-of-the-line restroom trailers
• 58Overheard Online: A Real Head-Scratcher
  Stumped by a challenging repair, a pumper turns to his online friends … and gets plenty of good advice to complete the fix
• 72Interview: Dine-In, Pump-Out
  Missouri contractor A & A Septic Pumping teams with watershed group to give homeowners a free meal while they learn about septic system care and maintenance

Columns

• 76NAWT: Take Charge of Your Business
  
• 78Reader Pipelines: Restroom Service Challenges
  Pumpers share strategies to handle tough portable sanitation situations and please their customers
• 84Septic System Answer Man: Biomat Basics
  Watch for waterlogged trench conditions that will hinder proper onsite sewage system performance
• 86Association News: Association News
  Association News; Training and Education; Calendar
• 90Money Manager: Paying a Premium
  As another fallout of the financial crisis, you can expect your business insurance costs to rise this year
• 92Industry News: Industry News
  Hannay Names Bleile Sales Manager; Infiltrator Acquires Ring Industrial Group; Restroom Manufacturer Changes Announced; Nova Scotia Approves Quick4 Chambers; Jetstream Relocates Houston Headquarters, Manufacturing Plant; Legacy is Name of New PolyJohn Unit
• 94Classy Trucks: Classy Truck of July
  This month we feature We Pump It
• 106Product Spotlight: Allied Forward Motion Mini-Metro Mover
  The Mini-Metro Mover from Allied Forward Motion enables a restroom operator to move units that weigh up to 500 pounds — without any help.

s

• 66Lighter Side: Starring Johnny Blue
  Virginia high school student immortalizes a local portable sanitation company in award-winning commercial