February 2009 Table of Contents

Magazine Cover
  • 12Cover Story: Image is Everything
    For 2008 Classy Truck of the Year winner Colin Deems, a flashy rig is a pumper’s best calling card
  • 18Building the Business: Little Leadership
    It’s the smallest workplace gestures that make the biggest difference in employee morale
  • 24Rules and Regs: Michigan Septage Plant Plagued by Problems
    The troubled Grand Traverse County septage plant will lose about $3.4 million by 2014, according to an independent accounting and engineering study released last November.
  • 36Profile: Can’t Take His Place
    When her father was taken away at a young age, Mandie Hagan stepped up to help her mom run the family pumping business
  • 54Profile: Promo Power
    A clever ad campaign, a nifty logo and tracking effective marketing drive a diverse and profitable business for Sweet Pea Sewer & Septic
  • 64Interview: Now Showing
    The New Hampshire Estuaries Project is having a ball promoting the Golden Plunger Award, the highest honor for films about onsite system maintenance
  • 78Overheard Online: Use Your Shovel … At a Price
    You might not like dealing with a buried lid, but you have to think about digging lids as a profit center … and a chance to sell additional services
  • 84Reader Pipelines: Reading the Crystal Ball
    Fluctuating fuel costs and tightening onsite system restrictions are among the challenges pumpers see the industry facing in 2009
  • 92Septic System Answer Man: Separate But Equal?
    Because it’s unlikely that even side-by-side drainfield trenches will perform the same, the Answer Man promotes the use of a sequential distribution design
  • 100NAWT: NAWT Boosts Membership Benefits by Developing Partnerships with Service Companies
    SAVE, MARKET, AND BUY WISELY; ONE-STOP SHOP; INDUSTRY CATALOG DISCOUNT; NAWT IN LOUISVILLE
  • 112Classy Trucks: Classy Truck of February
    This month we feature A-1 Septic Tank Cleaning
  • 118Industry News: Industry News
    Vanair Moves to New Facility; Screentech Re-Designs Web Site; United Site Services Acquires Nickel Ridge Portables
  • 126Product Spotlight: Denali and Century III Restroom Trailers
    The Denali and Century Series restroom trailers, made by Forest River Inc. for Alpha Mobile Solutions, offer one-man setup and interiors aimed at handling large crowds at special events or disaster-response sites.
  • 136Money Manager: Finding a Parking Place
    Your cash reserves don’t have to sit idle. With a little planning, you can put these dollars to work earning more for your business.
  • 154After Hours: A Higher Calling
    Georgia waste hauler Rodney Upton preaches more than effective septic system maintenance. He’s studying for a second career in the ministry.
  • 160Association News: Association News
    News, Training & Education and Calendar of Events