Inside the February 2009 Issue
Features
Overheard Online: Use Your Shovel … At a Price
You might not like dealing with a buried lid, but you have to think about digging lids as a profit center … and a chance to sell additional services
Profile: Promo Power
A clever ad campaign, a nifty logo and tracking effective marketing drive a diverse and profitable business for Sweet Pea Sewer & Septic
Interview: Now Showing
The New Hampshire Estuaries Project is having a ball promoting the Golden Plunger Award, the highest honor for films about onsite system maintenance
Rules and Regs: Michigan Septage Plant Plagued by Problems
The troubled Grand Traverse County septage plant will lose about $3.4 million by 2014, according to an independent accounting and engineering study released last November.
Building the Business: Little Leadership
It’s the smallest workplace gestures that make the biggest difference in employee morale
Cover Story: Image is Everything
For 2008 Classy Truck of the Year winner Colin Deems, a flashy rig is a pumper’s best calling card
Profile: Can’t Take His Place
When her father was taken away at a young age, Mandie Hagan stepped up to help her mom run the family pumping business




