Articles in the December 2007 issue:
Profile
Plummers On Duty  By Scottie Dayton (page 56) Three brothers run distinct and successful businesses to carry on 50-year winning family tradition in the wastewater industry.
Association News
Association News By Scottie Dayton (page 140) News from NOWRA, NSF International, Ontario, and Wisconsin.
Building the Business
High-Tech Tool Talk By David Frey (page 18) Marketing is made easier with the advent of easy electronic tools to help you reach customers with effective messages.
Calendar
Calendar of Industry Events (page 140) Use this resource to learn about upcoming conferences, conventions and expos.
Classy Trucks
Classy Truck for December (page 112) This month we feature a restored Peterbilt in Delaware.
Cover Story
Family Pride and a Great Ride By Scottie Dayton (page 24) A show-stopping vacuum truck and strong family work ethic spell success for Bill Roy Septic.
Expo Preview
Without Prejudice By Ted J. Rulseh (page 30) Chart-topping Big & Rich bring a unique brand of country music to the Saturday Evening Jam at the 2008 Expo.
Expo Preview
Pumping Prowess By Jim Kneiszel (page 44) Liquid waste haulers with an eye on bigger profits and better efficiency will find a lot of learning opportunities at the 2008 Pumper & Cleaner Expo.
Industry News
Latest news from around the industry (page 126) Read the latest about von Drehle, Pat's Pump and Blower LLC, NSF International, Zoeller, MyTana, PSAI, and PolyJohn.
Interview
Ring the Cash Register this Winter By Scottie Dayton (page 52) Home services exec says pumpers should offer maintenance agreements, tip-top service to generate business, even during the traditionally slow times.
Legal Advice
The Fox Works in the Henhouse By Fred S. Steingold (page 74) A variety of legal agreements signed by top employees can protect your business from competition spawning within the ranks.
Lighter Side
Count Your 21st Century Blessings By Gary M. Goodman (page 88) Fascinating book on London cholera epidemic should be confirmation on the important role played by modern sanitation professionals.
Money Manager
The Great Phone Quote Debate By Erik Gunn (page 94) Contractors and sales experts disagree on whether you should elaborate on service fees when customers call and ask for a price.
NAWT
Try These Tips for Maintaining Productivity in the Winter Season By Tom Ferrero (page 118) Work is cyclical, no matter where or what it is. It takes effort to even out those seasonal variations.
Overheard Online
Billing Windshield Time (page 82) How do you make up for huge labor and fuel costs associated with traffic bottlenecks and long drives to pumping jobs?
Product Spotlight
Pik Rite Screening Unit By Ken Wysocky (page 128) Collecting the debris left on a farm field after a septic pumper spreads a load may be a headache.
Reader Pipelines
No Place Like (Virtual) Home By Mary Shafer (page 102) Pumping professionals share online home page choices and explain creative ways they harness the power of the Internet.
Reading Between the Lines
Come and Join the Tool Talk By Jim Kneiszel, Editor (page 10) The theme for this issue of Pumper, Tools of the Trade, can be broadly interpreted.
Rules and Regs
Wisconsin Grant Program Helps Low-Income Homeowners By Scottie Dayton (page 34) The grant provides partial funding if potential environmental harm exists.
Septic System Answer Man
The Grass is Always Greener ... By Roger E. Machmeier, Ph.D. (page 108) ... Over the septic system drainfield if you effectively utilize shallow trenches, says the Answer Man.
Training and Education
Upcoming Training and Education Educational opportunities are available in California, Alabama, Nevada, Florida, Minnesota, North Carolina, Rhode Island and Washington.
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