November 2007 Table of Contents

Features

• 12Reading Between the Lines: Change is Good in Vital Industry
  This issue of Pumper is the perfect illustration of dynamic changes coursing through the liquid waste industry.
• 18Building the Business: Combating the Low-Price Argument
  When you run up against a cost-sensitive customer, use these techniques to reel them in with effective service and quality products.
• 24Rules and Regs: Rhode Island Considering Onsite Rules
  The proposal states that septic tanks must have two compartments...
• 30Expo Preview: Just a Redneck from Georgia
  Jeff Foxworthy brings his brand of country humor to the stage for the Industry Appreciation Party at the 2008 Pumper & Cleaner Expo.
• 36Cover Story: Taking on Disposal
  Pumpers gather in Pennsylvania to explore emerging solutions to dwindling dumpsite opportunities.
• 52Interview: Point of Sale Inspections Hit Arizona
  Pumpers, real estate agents and homeowners are steadily adapting to the state’s stiffer onsite system rules.
• 58Profile: Oil & Septic Do Mix
  Wisconsin pumper believes waste-oil recycling for use in vehicles and heating plants will drive future growth.
• 72Special Feature: Refreshing a Septic System
  Every homeowner wants to hear that cost-effective remediation will preserve their onsite system ... and sometimes you can deliver the good news.
• 80Overheard Online: Learn the Ropes
  Seasoned pumping professionals respond to eager newcomer’s plea for information.

Columns

• 12Letters to the Editor: Answer Man comments questioned
  Reader is surprised by column in the August issue.
• 92Money Manager: The Installment Plan
  How can you succeed selling your small business over time and rely on the buyer to keep up monthly or annual payments?
• 98Reader Pipelines: Building the Buzz
  Your main task is pumping, but marketing efforts will keep your truck running to the dumpsite.
• 102Training and Education: Training and Education
  Here is a list of available industry related training and educational opportunities.
• 102Calendar: Calendar of Events
  Industry related events, including workshops and expos, are listed in the calendar.
• 102Association News: Association News
  Latest News From Florida, Iowa and Ohio.
• 108Septic System Answer Man: Lid Security is Job One
  It’s great to bring septic tank access to the ground surface, but remember that manhole safety comes first.
• 114Classy Trucks: Classy Truck of November
  We feature Clemens Septic Service, Telford, Pa.
• 116NAWT: Second Septage/Grease Trap Waste Symposium Was a Success
  The annual event drew 50% more attendees than last year.
• 120Product Spotlight: Lid Lifter From BigsEasyLift
  Featured this month is Lid Lifter from BigsEasyLift
• 128Industry News: News From Parts Place Inc., Zoeller Pump Co., and United Site Services
  Parts Place Names Campbell National Sales Manager; Zoeller Promotes, Hires Sales Managers; and United Site Services Acquires 11 Companies.

s

• 86Lighter Side: Making Headlines
  Ohio sanitation contractor hits the national news for helping preserve couple’s marital bliss after wedding band falls into portable restroom tank.