Articles in the September 2007 issue:
Cover Story
A Dynamite Idea  By Scottie Dayton (page 32) New York contractor combines use of explosives with top-notch equipment and personnel to tackle tough vacuum loading jobs.
Profile
The Problem Solvers By Mary Shafer (page 54) Florida’s Gaffin Industrial Services develops innovative solutions to grow the business with vac-loading and waterblasting clients.
Association News
Expanded Septic Locator By Scottie Dayton (page 124) The National Onsite Wastewater Recycling Association has made its Septic Locator easier to use.
Building the Business
Leave a Good Impression By Steve Baie (page 18) You may provide stellar service, but are your loyal customers satisfied?
Calendar
Industry events calendar (page 124) View this comprehensive list to learn about the upcoming trade shows, conferences, conventions and more.
Expo Preview
See More of the Industry By Ted J. Rulseh (page 47) The Kentucky Exposition Center gives the 2008 Pumper & Cleaner Expo more exhibit space than ever, in a floor plan designed for attendees’ convenience.
Industry News
Industry News (page 116) Clear Computing Adds to Sales and Service Staff; RedBox+ Signs Manufacturing Deal with Wastequip; SPIR STAR Releases Latest Catalog; Thompson Pump Obtains ISO 9001:2000 Certification.
Interview
Respect the Suction By Scottie Dayton (page 38) Proper safety procedures are a huge concern for pumping contractors who add industrial vacuum-loading services.
Legal Advice
Chasing Deadbeats By Fred S. Steingold (page 74) Persistence, patience and creative payment solutions can nudge slow-paying customers to action.
Lighter Side
King of the Load By Jim Kneiszel (page 70) He’s no Roger Miller, but this sanitation storyteller has all the pumper tales covered in song.
Money Manager
Consider Disability Insurance By Valerie Greene (page 82) Imagine what could happen to your business or income if you’re suddenly unable to work due to injury or illness.
NAWT
NAWT Programs Focus on Professional Image By Tom Ferrero (page 52) Onsite installers probably are hearing about the National Environmental Health Association Installer Credential Examination. Even regulators are starting to support it.
Overheard Online
Tank Fills as Fast as I Empty It (page 62) A Pumper Discussion poster asks for advice on how to handle a customer who is happy with a septic system that has obvious water infiltration problems.
Reader Pipelines
Sucking Up Profits By Mary Shafer (page 90) Pumpers discuss adding industrial vacuum loading services to generate new revenue.
Reading Between the Lines
Vac Loading May Offset Dip in Residential Work By Jim Kneiszel, Editor (page 12) When I talk to pumpers and portable restroom operators these days, I ask if a local slump in the housing market is hurting their bottom line.
Rules and Regs
Maryland Onsite Association Lobbyist Fights Septic System Funding Cuts By Scottie Dayton (page 26) The association established the Onsite Political Action Group, which hired a lobbyist to represent the onsite industry.
Septic System Answer Man
A Failing Grade? By Roger E. Machmeier, Ph.D. (page 98) An onsite professional puts the Answer Man on the spot with a question regarding a recent mound inspection.
Training and Education
Training and educational opportunities abound (page 124) Several states will offer training in September and October.
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