Published April 2007

An Incentive for Success

By Faye Kelley

A motivated workforce is the key to success for any small business. In fact, in a service business like yours, motivation may mean the difference between growing fast and going slowly out of business. That’s because quality service is the primary advantage you offer over your competition. As the manager or business owner, you do spot checks, but you don’t have time to follow your employees to check on everything they do. Ultimately, you need to trust that they will fulfill their responsibilities and be self-motivated.